How do the service processes of Solaredge, Enphase & AP systems work?

Of course, you can also contact Libra Energy for these brands with your questions and for advice. However, it is important to note that Solaredge, Enphase and AP Systems handle RMAs for their products themselves.

So if you need a replacement product due to a defect, you will have to contact them directly for this. For technical support during installation, however, our technical support team will be happy to assist you. On their websites, you can first create an account and then a service ticket. We recommend having an account with these brands anyway when installing their products.

Websites:

• Solaredge:

  solaredge.com/en/supportOpens in a new tab

• Enphase:

  Enphase Service ManagerOpens in a new tab

• AP Systems: Support – APsystems EMEAOpens in a new tab

Another option is to contact us by phone at:

• Solaredge: 0800-7105
• Enphase: 073-3035859
• AP Systems: 085-301849